Common questions, answered directly.

Bantle is an Indian mobile app for coordinating subscription access. Hosts can list monthly sharing or one-time access for a remaining subscription period, then both sides confirm terms in chat. Any payment moves directly between users outside Bantle.

Yes. Adding listings, chatting, proposing deals and accepting deals are free. Bantle doesn't charge a transaction fee, doesn't take a percentage of your arrangement, and doesn't show ads.

Bantle uses email-based sign-in. You enter your email, we send a verification message, you confirm, and you're in. Optionally you can link Google sign-in for one-tap access. No SMS step is involved.

No. Bantle does not collect phone numbers. Your email is the single identifier we use, and it's also how the people in your household send each other invites to a plan.

Any subscription access that you have the right to coordinate and that does not violate the provider's terms. Bantle supports monthly sharing and one-time access listings, but does not verify provider compliance — read the provider's terms before you add a listing.

Almost every “family” or “household” subscription tier was designed for people living at the same address or belonging to an approved family group. Providers set and enforce those rules in different ways. A stranger-discovery model for these plans can violate provider terms and put both sides in an awkward position. Bantle is built for the coordination use cases providers commonly allow.

You should only coordinate access when the provider's rules allow it. Many household or family-plan subscriptions require the same residence or an approved family group. Bantle is not a tool for bypassing those rules, and users remain responsible for provider consequences if they coordinate access in a way the provider does not permit.

One-time access means a host is offering access for the remaining period shown, for a one-time price. It is not an account sale or ownership transfer. Bantle does not verify the remaining duration, process payments, or promise access. Confirm the details directly in chat before paying outside Bantle.

Bantle never holds money. For monthly sharing or one-time access, payment happens directly between users outside Bantle by a method they mutually choose. Bantle does not process or verify payments, promise access, or promise duration. Confirm access details directly before paying.

Only when the provider's own terms allow it. Some family, household, or location-based plans may require members to be in the same household or location. Bantle does not override provider rules or verify whether your arrangement is permitted — you are responsible for confirming that before you list, request, or buy access. When posting a monthly household plan, Bantle asks you to confirm you are sharing within your household.

Yes. To post a listing on Bantle you must complete identity verification (a private selfie review) or be approved as a business or partner profile. Verification helps reduce fake accounts; it does not guarantee deals, payment, or access.

Bantle shows Identity verified, Business verified and Partner verified badges. A badge signals that Bantle reviewed an account and helps reduce fake accounts, but it is not a guarantee of payment, access, refunds, or deal safety.

Unverified accounts have limited deal activity — for example, keeping only one pending or active deal at a time — until identity verification, or business/partner approval, is completed.

Up to 2 approved name changes per year (within any 365 days). An approved name change may require you to verify your identity again to restore your Identity verified badge.

Yes. Businesses and partners can reach out to Bantle to be reviewed for a business or partner profile — email support@bantle.in. Approved profiles can post listings and may receive a Business verified or Partner verified badge.

People move, families shift, partners come and go. From inside any plan you can remove the member who's leaving, reassign their slot, add a new household member, or close the plan entirely. Past settlement history stays intact so nobody has to remember whether September was settled.

The host can remove the slot at any time and rebalance the split across the remaining members. Bantle can also act on behavioural reports if there's a pattern across multiple plans. Bantle cannot recover a payment, refund or compensate you, verify whether payment happened, or promise access. Disputes are handled with your payment provider, your bank, appropriate legal channels, or directly between the members involved.

Every account is email-verified, and users can also submit a selfie for identity verification that our team reviews manually and keeps private — it is never shown on public profiles. Plans and chats stay private to the people involved, buyers propose before full chat opens, and any member can report or block at any time. A reviewed badge is a helpful signal, not a guarantee about any user.

No. If you submit a selfie for identity verification, it is uploaded to private storage, reviewed manually by our team through short-lived access, and is never shown on your public profile or used for marketing. Bantle does not use biometric matching or liveness detection, and does not request your location for verification. You can read more in our privacy policy.

Open the chat or plan, tap the menu, and report. Reports are private, actioned by our moderation queue, and usually resolved within 24 hours. For anything urgent or unclear, you can also email support@bantle.in.

Yes. Open their profile or your chat with them, tap the menu, and block. A blocked member can't see your plans, send you messages or request to join. You can unblock at any time.

Bantle plans are private by design, so there isn't much public content to moderate in the first place. What we do moderate, on report, is behaviour inside chats and plans that violates our community guidelines.

Go to Settings → Account → Delete account. You'll see a 7-day grace window before everything is permanently removed — this is to protect you in case you tap delete by accident or change your mind. After 7 days, your profile, plans, history and chat content are deleted from active databases.

Yes. After the 7-day grace period your active data is hard deleted. Anonymised analytics events (which never contain your identity) remain for up to 24 months. We retain transactional audit logs strictly to the extent that Indian law requires. More detail lives in our privacy policy.

From Settings → Edit profile → Email, start an email change. We send a verification message to the new address, and once you confirm it your account migrates over with all your plans, history and chats intact.

Bantle is preparing early access across Android and iOS. Android 9 (Pie) and above is supported. There is no Bantle website experience for end users beyond this marketing site — plans, chat and settlement all live in the mobile app.

Check your spam, promotions or junk folder first — transactional emails from new domains sometimes land there until you mark them as not spam. If you still don't see anything after a few minutes, request the email again from the app. If the second attempt also fails, write to support@bantle.inand we'll resend manually.

Email-based sign-in failures usually trace back to one of three things: the verification email landed in spam, the email address has a typo, or the device is offline. Check spam, retype the address carefully, and switch networks if needed. If you've linked Google sign-in earlier, that route is a quick fallback.