Talk to a real person at Bantle.
We're a small team — emails come straight to humans, not a triage queue. We aim to reply within two business days.
General support
support@bantle.inAccount questions, trouble using the app, bug reports, listings and deals.
Product feedback
feedback@bantle.inFeature requests, what's confusing, what's working, anything you wish Bantle did differently.
Before you email
A surprising number of issues clear up after one of these:
- Force-quit and reopen the app. Most temporary glitches go away.
- Check your inbox, spam, and promotions folders for emails from Bantle, especially when a sign-in or verification email hasn't arrived. Switching between Wi-Fi and mobile data can also help.
- Update Bantle to the latest available version for your device on Android or iOS. Once we go live, we'll push fixes regularly and older versions sometimes hit edge cases.
- Check the FAQ — about three quarters of support emails turn out to be questions already answered there.
What to include in your email
We can help much faster if you include a few specifics up front:
- The email address you use to sign in (so we can find your account).
- Your device — model, Android or iOS version, app version.
- What you were trying to do, and what happened instead.
- A screenshot if anything looked unusual.
- Any error message you saw, copied or photographed.
Press and partnerships
For press inquiries, write to support@bantle.in with the subject line [PRESS]. For partnership or integration ideas, same address with subject [PARTNERSHIP].